Bay Tree III Resident Support Center
Official information for Bay Tree III residents.
Bay Tree III
Resident Support Center
Admin: type adminconsole in chat to edit knowledge. Commands: list, new, categories, delete, exit.
Admin console active — type exit to return to normal chat.
BayTreeGPT Control Panel
Sign in to manage knowledge, documents, and site settings.
BayTreeGPT Console
Admin overview and quick links.
At a glance
All entries
Category setup
Create, rename, or remove topics used by entries. Empty topics can be deleted.
Edit entry
Search tips — Residents find answers by matching their questions to your content.
Use a clear Title, words in the Body they might ask about, and
Keywords (synonyms, e.g. pet, dog, cat, leash).
Unanswered resident questions
Questions the bot could not answer — add FAQ entries in Knowledge Base, then mark resolved or dismiss.
Upload document
PDF or TXT — indexed for chat answers. Check Downloads page to show a file on the resident documents list.
Indexed documents
HOA contact email
Used in chat hints, no-answer messages, and anywhere residents are directed to email the HOA. Updates apply immediately — no redeploy needed.
Welcome screen
What residents see when they open Resident Support Center.
Visitor rate limits
Per IP address, per hour (login uses the lockout window below). Config defaults apply until you save overrides here.
Change password
Admin URL keyword
Open HCP at yoursite.com/#keyword (default: hcp).
Super admin privacy
While signed in as super admin, test questions can be kept out of chat logs and the unanswered FAQ queue.
Chat logs
Resident questions and bot answers grouped by turn. Sort, export, or remove a full Q&A.
Answer feedback
Resident “Was this helpful?” votes on chat answers — question text, vote, IP, and time.
Admin users
Create accounts and assign roles. Super Admin accounts always have full access.
Roles & permissions
Choose what each role can see and do in the HCP. Super Admin is locked to full access.
Resident data reset
Clear visitor rate-limit counters or wipe stored “Was this helpful?” votes. Use after testing or if a resident was blocked by the hourly question limit.
Activity log
Recent admin actions (logins, role changes, log deletes).
Security monitor
Session timeout imminent
You will be signed out due to inactivity.
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